All KarenCurwen pieces are thoughtfully designed and handcrafted in small batches by skilled artisans. We prioritize quality, sustainability, and artistry in every step of our production process.

Our jewelry is made using a mix of high-quality materials including gold-plated brass, sterling silver, freshwater pearls, semi-precious stones, and ethically sourced components. All materials used are chosen for their durability, beauty, and ethical sourcing.

Most of our pieces are nickel-free and designed to be gentle on the skin. However, if you have sensitive skin or specific allergies, we recommend checking individual product descriptions or reaching out to our customer care team before purchasing.

To ensure longevity, we recommend keeping your pieces dry and away from direct sunlight, perfumes, and chemicals. Store them in a pouch or jewelry box and wipe gently with a soft cloth after wearing.

Yes, we offer returns and exchanges on unworn, undamaged items within 14 days of delivery. Please visit our Returns & Exchanges page for complete details.

Absolutely. We ship worldwide. International shipping costs and delivery times vary based on location and will be calculated at checkout.

We occasionally offer customizable options such as engraved charms or made-to-order fine jewelry. Reach out to us at support@karencurwen.com for bespoke inquiries.

Once your order ships, you will receive a confirmation email with tracking information. You can also log into your account to check your order status anytime.

We carefully inspect every order, but if something isn’t right, please email us within 48 hours of delivery with photos. We’ll make it right.

You can reach us anytime at support@karencurwen.com or via our contact form. We typically respond within 1–2 business days.